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After a controversial retelling of a famous Chris Rock stand-up routine, Michael and the rest of Dunder-Mifflin Scranton is subjected to a Diversity seminar from corporate. However, the actual assembly helps the situation very little, and Michael takes matters into his own hands.

Under the name Diversity Tomorrow, Michael attempts to work out racial issues in an unorthodox way. He assigns each member of the office an index card with a race or religion on it, causing tempers to slowly simmer until they finally snap.

Meanwhile, Jim desperately tries to close on an important annual sale that makes up about 25% of his commission. He even buys a mini bottle of champagne to celebrate the occassion. Sadly, in the midst of the chaos of the day, it is Dwight who actually completes the transaction for himself. However, at the end of the day Pam falls asleep on his shoulder, prompting him to conclude the day was "not that bad".

• Originally, producer Greg Daniels wasn't sure where to use Mindy Kaling on screen in the series until the point came in this episode's script when Michael needed to be slapped by a minority. "Since then, I've been on the show," Kaling says.
• Daniels loves the scene where Pam falls asleep on Jim's shoulder.
• Larry Wilmore, who plays the sensitivity trainer Mr. Brown, is actually a writer for the show. At the table-read for this show, they hadn't cast the part yet and Daniels just had Wilmore read for the role to fill in. After the read, Daniels thought he was perfect for the role. However, because of stipulations with the Screen Actors Guild, producers still had to have Wilmore formally audition with other actors for the role. Wilmore would appear as Mr. Brown once again in the season three episode "Gay Witch Hunt", giving the Stamford branch the Diversity Today sensitivity training; it is implied that the Stanford branch had to sit through it because of events in Scranton.
• The sensitivity training company's name went through a number of changes before Diversity Today was settled on, including Diversity 360, Diversity 365, Diversity 2000 and Diversity 3000.
• The routine Michael imitates is "Ni**as vs. Black People" from Chris Rock's 1996 HBO special Bring the Pain.
• This episode was nominated for the Writers Guild of America Award for "Best Episodic Comedy".

Dwight: Retaliation. Tit for tit.
Jim: That is not the expression.
Dwight: Well it should be.

Jim: Solitaire?
Pam: Yeah, Free Cell.
Jim (pointing at Pam’s computer screen): Six on seven.
Pam: I know, I saw that.
Jim: So then why didn’t you do it?
Pam: I’m saving that, cuz I like it when the cards go pht-pht-pht-pht-pht.
Jim: Who doesn’t love that?

Mr. Brown: We need to celebrate our diversity.
Michael: Let’s celebrate.
Mr. Brown: Right. Okay.
Michael: Celebrate good times, c’mon! Let’s celebrate diversity, right?
Mr. Brown: Yes, exactly.

Michael: Here’s what we’re going to do. Why don’t we go around and everybody, everybody, say a race that you are attracted to sexually. I will go last. Go!
Dwight: I have two.
Michael: Nice.
Dwight: White and Indian.

Dwight: Can we steer away from gay people? Uh, I’m sorry, it’s an orientation, it’s not a race. Plus a lot of other races are also intolerant of gays, so … paradox.

Michael: How come Chris Rock can do a routine, and everybody finds it hilarious and groundbreaking, then I go and do the exact same routine, same comedic timing, and people file a complaint to Corporate? Is it because I’m white and Chris is black?

Mr. Brown: What is a hero to you?
Dwight: A hero kills people, people that wish them harm.
Mr. Brown: Okay.
Dwight: A hero is part human and part supernatural. A hero is born out of a childhood trauma, or out of a disaster …
Mr. Brown: Um …
Dwight: … that must be avenged. (Notice Jim in the background, nodding in mock agreement.)
Mr. Brown: Okay, um, you’re thinking of a superhero.
Dwight: We all have a hero in our heart.

Michael (reading form): I regret my actions. I regret offending my co-workers. I pledge to bring my best spirit of honesty, empathy, respect, and openmindedness — openmindedness, is that even a word? — um, into the workplace. In this way, I can truly be a hero. Signed, Daffy Duck. (Laughing hysterically) Oh, he, he’s going to lose it when he reads that.

Michael: Okay, get as much done as you can before lunch, because uh afterward, I am going to have you all in tears.

Toby: Hey, we’re not all gonna sit in a circle Indian-style, are we?
Michael: Get out.
Toby: Sorry.
Michael: No, this is not a joke, okay? It’s offensive. And lame. So double-offensive. This, is an environment of welcoming. And you should just get the hell out of here.

Michael: Diversity … is the cornerstone of progress, as I’ve always said.

Michael: Hi, I’m Michael Scott. I’m in charge of Dunder-Mifflin paper products here in Scranton, Pennsylvania. But I’m also the founder of Diversity Tomorrow, because today is almost over. (Strikes a confident pose, leans elbow on one knee.) Abraham Lincoln once said, that if you’re a racist, I will attack you with the North, and those are the principles that I carry with me in the workplace.

Michael: Is there a term besides “Mexican” that you prefer? Something less offensive?

Michael: Olympics of suffering right here!

Dwight: Um, Shalom, I’d like to apply for a loan.
Pam: That’s nice Dwight.

Michael: Stir the melting pot, Pam!

Pam: If I have to do this, based on stereotypes that are totally untrue, that I do not agree with, you would maybe not be a very good driver.
Dwight: Oh man, am I a woman?!

Michael: You’ll notice I didn’t have anybody be an Arab. I thought that would be too explosive. But, uh, no pun intended. But I just thought too soon for Arabs. Maybe next year, um, you know, the ball’s in their court.

Ryan: She’s cute, huh?
Jim: Yeah, you know, she’s engaged, but …

Michael (after being slapped by Kelly): YES! That was great! She gets it! Now she knows what it’s like to be a minority!

Michael: That would have really really showed him up, wouldn’t it, if I brought in some burritos, or, colored greens, or some, pad thai, love pad thai …
Stanley: It’s collard greens.
Michael: What?
Stanley: It’s collard greens.
Michael: Uh, doesn’t really make sense. Cuz you don’t call them collard people. That’s offensive.

Jim: Uh … not a bad day.